Terms and Conditions :EROL

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0JBP_~396~399~%3CP ALIGN=Center%3E%3CB%3E%3CFONT COLOR=%27Black%27 SIZE=2 FACE=%27Arial,Helvetica,Sans Serif%27%3EPlease read the following terms and conditions carefully. The ordering of goods from Nicoll Industries Limited indicates that you are in agreement with them.%3C/FONT%3E%3C/B%3E%3CBR%3E%3CBR%3E%3C/P%3E%3CB%3E%3CI%3E%3CP ALIGN=Left%3E%3CFONT COLOR=%27Black%27 SIZE=2 FACE=%27Arial,Helvetica,Sans Serif%27%3EPurchasing from Nicoll Industries Limited%3C/FONT%3E%3C/P%3E%3C/I%3E%3C/B%3EYou can order items displayed on our website or within our printed literature by%3A%3CUL COMPACT%3E%3CLI%3EUsing our secure on-line ordering system%3CLi%3ETelephoning us on 01283 510570 (5 lines) %3CLI%3EFaxing us on 01283 536188 %3CLI%3EPosting your order to us at    Nicoll Industries Limited, Steelfabs Industrial Estate, Victoria Crescent, Burton On Trent, Staffordshire. DE14 2QD %3CLI%3EIf for any reason we are unable to fulfill your order we will contact you at the earliest possible opportunity to advise you of this. At this point you have the right to change or cancel your order. Any payments made or due will be adjusted or refunded to account for any changes or refunds as the circumstances dictate. %3C/LI%3E%3C/UL%3E%3CB%3E%3CI%3E%3CP ALIGN=Left%3E%3CFONT COLOR=%27Black%27 SIZE=2 FACE=%27Arial,Helvetica,Sans Serif%27%3EPricing Structure%3C/FONT%3E%3C/P%3E%3C/I%3E%3C/B%3E%3CUL COMPACT%3E%3CLI%3EOur current prices are displayed on the website. %3CLI%3EWe will endeavour to ensure that prices shown on the website are correct. If for any reason the prices of any items are incorrect at the time you place an order with us, we will contact you at the earliest opportunity to advise you of this. At this point you have the right to change or cancel your order. Any payments made or due will be adjusted or refunded to account for any changes or refunds as the circumstances dictate. %3CLI%3EAlthough every effort is made to keep prices as shown in the brochure and on our website, occasionally some prices may vary due to circumstances beyond our control. This is particularly true of goods manufactured by ourselves, such as market stalls, where fluctuations in the prices of steel this year (2004) have meant several price rises to the customer. %3CLI%3EAll prices shown on our e-commerce web site include VAT and our standard three day delivery service to UK mainland customers.%3CBR%3E Exclusions are%3AScottish Highlands - including postcodes%3A IV3 - 11, IV14 - 28, IV40 - 49, IV51 - 56, IV63, All KW, PH30, PH32, PH35 - 41%3Cbr%3EScottish Isles%3Cbr%3EChannel Islands%3Cbr%3EIsle of Man%3CBR%3EScilly Isles%3CBR%3ENorthern and Southern Ireland%3CBR%3E%3CB%3EDelivery charges for these areas will be calculated on checkout, when you are asked to determine your delivery location at the top of the order form. Incorrect selection of delivery area will invalidate any order you place with us.%3C/B%3E%3CLi%3EUK Mainland customers Only - Orders under £100 made on our e-commerce website will incur a delivery charge.%3C/LI%3E%3C/UL%3E%3CB%3E%3CI%3E%3CP ALIGN=Left%3E%3CFONT COLOR=%27Black%27 SIZE=2 FACE=%27Arial,Helvetica,Sans Serif%27%3EPayments to Nicoll Industries Limited%3C/FONT%3E%3C/P%3E%3C/I%3E%3C/B%3E%3CUL COMPACT%3E%3CLI%3EYou can pay for your goods by Visa or Mastercard or by Switch, Solo or Visa debit. Payments by credit or debit card are taken through SECPay secure ordering system. For more information on SECPay please click on the icon shown.%3CBR%3E%3CBR%3E%3CA HREF=http%3A//www.secpay.com/cust_message.html TARGET=frame2%3E%3CIMG SRC=%27images/secpaysecuredlogo.gif%27 WIDTH=%27150%27 HEIGHT=%2747%27  BORDER=0%3E%3C/A%3E%3CBR%3E%3CBR%3E%3CLI%3EYou can also pay for your goods with a cheque or postal orders. Cheques must clear before the goods are shipped so please allow 5 - 7 working days.  %3CLI%3EWe do not have a cash on delivery service available. %3CLI%3EAlternatively we can offer the option of transferring the funds direct into our bank account. Please contact us for further information. %3C/LI%3E%3C/UL%3E%3CB%3E%3CI%3E%3CP ALIGN=Left%3E%3CFONT COLOR=%27Black%27 SIZE=2 FACE=%27Arial,Helvetica,Sans Serif%27%3EDelivery of Goods%3C/FONT%3E%3C/P%3E%3C/I%3E%3C/B%3E%3CFONT COLOR=%27Red%27 SIZE=2 FACE=%27Tahoma,Arial,Helvetica,Sans Serif%27%3E**Top Priority** - Please remember that if the goods are required urgently then the sooner you can place an order the more likely it will be that the goods will be received by you, the customer, on time. As a guide try to determine the delivery to be 48 hours before the goods are needed. That way, if the courier does let us down, we at least have some time to play with to sort out replacements or re-delivery!!!%3C/FONT%3E%3CBR%3E%3CUL COMPACT%3E%3CLI%3EWe will endeavour to deliver your goods as soon as possible and will try to meet any delivery instructions that you give us. %3CLI%3EWe will make every effort to deliver your goods within the time period agreed, but we will not be held liable for any loss caused to you by late or non-delivery. %3CLI%3EIf you refuse a delivery without prior consent from us you will be liable for the return delivery costs. Likewise if you are not in when the goods are delivered and the driver cannot obtain a signature, the goods will be taken back to the depot. We reserve the right to impose a re-delivery charge to you the customer. %3CLI%3E%3CFONT COLOR=%27Red%27 SIZE=2 FACE=%27Tahoma,Arial,Helvetica,Sans Serif%27%3EWhen the goods arrive please%3A %3C/FONT%3E%3CLI%3ECheck that what you are signing for is what you are given e.g. the correct number of parcels as stated on the delivery note given to you by the driver. If you have signed for all the goods and then find that you are short, we will not be liable to incur the cost of replacement items. %3CLI%3EIf any of the goods are damaged please ensure that this is written on the delivery note that you sign. %3CLI%3EPlease check that all items are actually intended for you, in that all labels are addressed correctly to you and not to another customer. %3CLI%3EPlease check your delivery immediately. If you should find any items missing/damaged or incorrectly sent and you have noted this when signing for the delivery, please contact us within 48 hours of receipt of the goods. Alternatively, if you do not receive your goods within the stated time frame, please contact us and we will contact the couriers on your behalf to determine where the goods are and their estimated delivery time. %3C/LI%3E%3C/UL%3E%3CB%3E%3CI%3E%3CP ALIGN=Left%3E%3CFONT COLOR=%27Black%27 SIZE=2 FACE=%27Arial,Helvetica,Sans Serif%27%3EIf you have a complaint%3C/FONT%3E%3C/P%3E%3C/I%3E%3C/B%3E%3CUL COMPACT%3E%3CLI%3EIn the first instance please contact us on 01283 510570 or by e-mail to sales@nicoll-industries.co.uk %3CLI%3EYour complaint will be dealt with by a company director within five working days. If for any reason a decision cannot be reached in that time period, we will investigate your complaint thoroughly and keep you up-to-date on its progress. %3CLI%3EIf we find that you have a valid complaint we will endeavour to reach an amicable settlement. If we find your complaint is not valid then you will be contacted stating the reasons for our findings.%3C/LI%3E%3C/UL%3E%3CB%3E%3CI%3E%3CP ALIGN=Left%3E%3CFONT COLOR=%27Black%27 SIZE=2 FACE=%27Arial,Helvetica,Sans Serif%27%3EOur responsibility to you the customer%3C/FONT%3E%3C/P%3E%3C/I%3E%3C/B%3E%3CUL COMPACT%3E%3CLI%3EWe will not be held responsible for any losses resulting from a failed delivery, use of our website or incorrect use of the goods supplied. %3CLI%3EWe will not be responsible for your loss of profits, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong. %3CLI%3EAt Nicoll Industries Limited our customer is priority and we will always try our best to ensure that you, our customer, is happy. As with everything in life, occasionally things go wrong, but you can be assured we will try to exhaust every avenue to ensure that we fulfill your requirements successfully!%3C/LI%3E%3C/UL%3E~~~~~~~(default)~0~0~0,0,0|0,0~0~si21~~~~0~0~0~~~~~~~~Left~~~popWin=0~-1~0~Terms & Conditions~[~~]~[~~]~[~~]~1~~~~

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